The team from Jaguar North Scottsdale made it right! This is how customer service is! Outstanding! Eric thanks for the amazing experience! If you need your Range Rover or Jaguar serviced ask for Eric. Thanks again! For the amazing job!
I am a long time customer of JNS and had my car in for a service call. When I came in to pick it up I got a $370 surprise, a bill for work done?? I called over my service guy (Mel) and asked him about it. I informed him that I had the extended warranty and shouldn't need to pay for anything? After a brief explanation on my part he understood the confusion and took care of the bill!! $370, wow, well it gets better, on the back page of the bill it shows i need new tires? I again explained I bought the car a year ago and was told they were new, I very brief conversation with the sales manager Kyle ( i think, first office on right) He agreed with me and you guest it, 4 new tires no charge!! Are you kidding me, what awesome customer service!! I love this place, true to there word and willing to put there money where their mouth is! It goes to show, buy from a reputable company and you will be treated like a king!! Thanks team jaguar!!
I can’t emphasize enough on how impressed I’ve been with Land Rovers customer service in general! Absolutely exceeded my expectations! This last issue I had, I was stuck 50 miles away from the dealership. They were able to tow my vehicle ASAP and get me in a loaner with no issues at all. They kept communication with me on updates and everything flowed amazingly! This is the gold standard companies should strive for regarding customer service!
Very knowledgable, great experience everytime. Did the off road Saturday clinic today. Greg was awesome.
Just wanted to pass on my great experience with my salesman Todd Terreri. This is my second purchase with Todd, and this guy is the best salesman I have dealt with in my many years of buying cars. Todd does whatever it takes to make my experience positive. Above and beyond is normal for this guy. If you are looking for a Jaguar or Range Rover do yourself a favor and demand he's your salesman. You won't regret it.
Great thorough service!
Great Valet service
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