Excellent, friendly service on all fronts.
Dave Mathias was very friendly, returned phone calls/emails promptly, and was very knowledgeable of the cars that I was interested in. I appreciated the information that Dave provided and his taking the time with us without the hard sell that car dealerships are known for. I would, and will, highly recommend him to others!
Absolutely loved our experience at Jaguar North Scottsdale! Dave Johnson is a wonderful sales person and never made us feel rushed or pressured to make our choice with the purchase of our F Pace!
Not very happy, communication is awful, they never returned any of my phone calls, zip lock on my fan? Not impressed at all with any of the staff!
I would say this is my first true "luxury" vehicle purchase and experience. I had actually looked at buying the Porsche Macan GTS but I was very unimpressed with the demeanor of the Sale Rep that I had engaged and that basically soured the entire experience. I had moved further down and the Jaguar F-Pace had caught my eye. I stopped in at this part of the dealership and I was happily greeted by sales rep Dave Johnson. Dave and I hit it off right away, he was very personable, not pushy, listened to what I wanted and overall was extremely attentive. I really thought the experience was going to be more high pressure and it was exactly the opposite. I've been through the car buying process too many times and it's rarely a short or fun experience. Dave explained the entire ordering process, wait period, etc. He let me mull over my decision, never forced a response, but was always available to answer my questions, which was refreshing. I obviously purchased my F-Pace S from Dave Johnson and Jaguar North Scottsdale and I can say I'm nothing but please with the entire process from start to finish. I was even introduced to my Service Representative, which I'm sure I'll not see for a good 6-8 months from now! I'll definitely give Dave Johnson and Jaguar N.S. first ups when my lease comes due, and it's time for a newer model! Thank for the pressure free experience Sincerely, Kirk Poulos
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